You can contact us by emailing info@lumelto.com or by calling us at +447877195093. You’re also welcome to use our contact form for any questions or requests. Our team is available during customer services hours: Monday to Saturday, 08:30–17:00 GMT.

Yes, shipping is free shipping within the United Kingdom. No minimum spend required.

For full details, please visit our Shipping Policy.

Of course. You can return your item(s) within 30 days from the date of delivery. Please review our Return and Refund Policy for complete guidelines.

Please refer to our Return and Refund Policy for details about how to begin a return.

Yes, we do. If you'd prefer to exchange an item, please email us at info@lumelto.com within 30 days of the delivery date. Please review our Return and Refund Policy for complete guidelines.

We accept a variety of secure payment options for your convenience. For full details, please refer to our Payment Methods page.